From Vendor to VIP

From Vendor to VIP

How an API Firm Became Mulesoft’s Go-To

Background

A Platinum Mulesoft partner specializing in API management and integration services sought to expand its footprint in the banking, fintech, and government sectors. The company aimed to position itself as the go-to provider for open-banking solutions by working closely with Mulesoft and Salesforce, leveraging their platforms to drive enterprise adoption.

Challenges

Despite their strong technical capabilities, the company faced key hurdles:

  • Access to Decision-Makers – Needed direct engagement with CIOs, Heads of Digital, and Retail Banking leaders.
  • Vendor Sales Alignment – Required a structured co-selling approach with 8 Mulesoft AEs, ensuring seamless collaboration in shared accounts.
  • Localization Gap – The sales team was entirely European, lacking Arabic-speaking reps to engage effectively in the Middle East.
  • Event Presence – Needed representation at key Salesforce and Mulesoft industry events to strengthen brand visibility and generate leads.

Solution

Solution

To drive pipeline growth and establish credibility in the region, the company partnered with Pipeline Gurus to execute a high-impact sales strategy:

  • Mulesoft AE Mapping & Co-Selling Strategy – Collaborated with 8 Mulesoft account executives, gaining access to shared account lists and positioning API solutions alongside Mulesoft license sales.
  • Enterprise-Level Targeting – Focused outreach on banks, fintech firms, and government institutions, showcasing open-banking capabilities as a driver of digital transformation.
  • Arabic-Speaking Sales Support – Deployed a regional sales team fluent in Arabic, significantly improving engagement and deal progression.
  • Salesforce & Mulesoft Event Representation – Represented the company at Salesforce’s largest regional events, building high-value connections and strengthening its market position.

Results

50+ 

meetings

secured with CIOs, Heads of Digital, and Retail Banking leaders.

$XXM 

in qualified sales pipeline

generated from 15+ enterprise opportunities.

1

large deal closed

securing a long-term professional services engagement.

2

Became Mulesoft’s go-to implementation partner,

 due to the high volume of leads and enterprise deals sourced through our outreach.

Conclusion

By aligning with Mulesoft’s sales team, leveraging co-selling opportunities, and enhancing regional engagement, the company transformed from a Platinum Partner into Mulesoft’s go-to integration partner in the region. With targeted enterprise outreach, localized sales efforts, and event-driven networking, they successfully positioned themselves as the leading provider of API management solutions.

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